“Privacy” refers to the “Privacy Policies” of the Carranza Academy of Languages LLC.
“Privacy Information” is data that can be used to identify or contact a single person.
If you have questions or concerns about your own personal information, its use by us and its retention please contact us at email@example.com.
Collection and Use of Personal Information from Persons not enrolled with the Academy
We will ask you to provide personal information such as your name and email address when you contact us. You are not required to provide any personal information, but, if you do not do so, we will not be able to respond to any queries or comments you may have.
How we use your personal information
We will not share or sell or allow the use of your personal information by a third party.
The personal information we collect allows us to keep you posted on your interactions with us and our latest announcements. If you are not an enrolled student and you don’t want to be on our mailing list, you can opt-out anytime by notifying us at firstname.lastname@example.org.
We also use personal information to help us create, develop, operate, deliver, and improve our services, content and advertising, and for loss prevention and anti-fraud purposes. We may also use your personal information for account and network security purposes, including in order to protect our services for the benefit of all our users, and pre-screening or scanning uploaded content for potentially illegal content, including child sexual exploitation material.
Where we use your information for anti-fraud purposes it arises from the conduct of an online transaction with us. We limit our uses of data for anti-fraud purposes to those which are strictly necessary and within our assessed legitimate interests to protect ourselves, our customers and our services. For certain online transactions we may also validate the information provided by you with publicly accessible sources.
We may use your personal information, including date of birth, to verify identity, assist with identification of users, and to determine appropriate services. For example, we may use date of birth to determine your age in designing your personal lesson plan.
From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with us, you may not opt out of receiving these communications.
We may also use personal information for internal purposes such as auditing, data analysis, and research to improve our services and customer communications.
If you apply for a position as instructor or otherwise we may use your information to evaluate your candidacy and to contact you. If you are a candidate, you will receive more information about how we handle candidate personal information at the time of application.
We may collect information such as occupation, language, zip code, area code, unique device identifier, referrer URL, location, and the time zone where our website is used so that we can better understand customer behavior and improve our services and advertising.
We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address.
If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.
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It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for us to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you, but only where there is a lawful basis for doing so, if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. This could include providing information to public or governmental authorities. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
When you post on an Academy forum, chat room, or social networking service, the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.
We will treat as non-confidential any feedback or comments provided by individuals not enrolled with us. We shall be free to use such information on an unrestricted basis and, if we incorporate it or similar text in our materials we will copyright it, without attribution.
Integrity and Retention of Personal Information
We make it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in these Terms and in any enrollment agreements. We review and purge personal information that is no longer associated with an ongoing relationship at intervals of two years. If you do not accept this policy we might be unable to continue our relationship with you.
You understand and acknowledge that internet transmissions are never completely private or secure. You understand that any message or information you send to the Carranza Academy of Languages LLC or our credit card processor may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.